Privacy Policy

At iMedic Data Systems Company Limited (the “Company”), we value and prioritize the privacy of our users. Our Privacy Policy (“Privacy Policy”) is aimed at providing our users with detailed understanding of how we collect, use and safeguard your personal data/information during the use of our iMedic Marketplace


For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at [www.imedicgh.org].

“Service” refers to the Company’s services accessed via the Site, in which users can view a brief description of iMedic’s:

Hospital Management Software (HMS) and its features 

Lab Management Software (LMS) and its features, 

Pharmacy Management Software (PMS) and its features, 

Clinic Management Software (CMS) and its features, 

Medic Pay, Medic Short Message Service(Bulk SMS) and its features, 

and iMedic Marketplace and its features.

The terms “we,” “us,” and “our” refer to the Company.

“You” refers to you, as a user of our Site or our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving our Services. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

We may collect a wide range of personal and technical data to ensure the efficiency, personalization, and security of our systems. This may include:

• Collection:
  
  We collect various types of information (personal and non personal information) to ensure the smooth operation of our services and to provide you with a personalized or tailored healthcare service experience. This includes“personal information” such as; your name, email address, contact information, medical history,and demographic data, as well as usage information such as logins, interactions, and preferences. We collect “Non-Personal Information”which includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.

How We Use and Share Information

We use the data we collect to:

• Personal Information:
  
  Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to the user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
  
  In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
  
  We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Data Security

We implement strict technical and organizational security measures to protect your data. These include:

• Non-Personal Information:
  
  In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze user patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
  
  In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

Data Retention

We take the security of your data seriously. We implement industry-standard security measures, including encryption, firewalls, and secure data storage, to protect your information from unauthorized access, disclosure, or alteration. Our team regularly undergoes security training to ensure the highest level of data protection.

Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

Your Rights regarding the use of your information:

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that you do not wish to receive marketing communications from us through our various contact platforms. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

Third-Party Services

In certain cases, we may utilize trusted third-party services or integrations to enhance the functionality of Our services . These third parties are carefully selected, and we ensure that they adhere to strict privacy standards and handle your data with the utmost care and confidentiality.

Marketing and Communications:

We may use your contact information to send you relevant updates, promotions, and healthcare information. You have the option to opt out of receiving such communications at any time. We do not sell or share your personal information with third parties for marketing purposes without your explicit consent.

Cookies and Tracking

To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you [do/do not] need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.

These technologies help us understand how you interact with our systems, improve their performance, and offer you personalized features. You have the option to manage or disable these cookies through your browser settings

Children's Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at admin@imedicgh.org or operations@imedicgh.org

Updates to the Privacy Policy:

We may update this privacy policy periodically to reflect changes in legal requirements or our business practices. We encourage you to review this policy regularly to stay informed about how we protect your privacy. We will notify you of any significant changes and provide the date of the last policy update duly