Terms and Conditions

Last Updated: 2025/04/16

Welcome to iMedic Software! These Terms of Use ("Terms") our Software Management Systems. By accessing or using iMedic Software, the user agrees to comply with and be bound by these Terms. If the user does not agree with these Terms, the user must not use iMedic Software. The term “iMedic Software” and “iMedic Data System”represent the “same” company/service provider

“iMedic Software” represents our “ Hospital Management Software (HMS), Lab Management Software (LMS), Pharmacy Management Software (PMS), Clinic Management Software (CMS), Medic Pay, Medic Short Message Service(Bulk SMS), and iMedic Marketplace”.

Acceptance of Terms

By accessing or using iMedic Software, the user affirms that they have read, understood, and agree to be bound by these Terms and any applicable laws and regulations. If the user does not agree to these Terms, the user may not use iMedic Software.

Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. The user continued use of the iMedic Software constitutes; the user acceptance of the revised Terms. Please review these Terms periodically to ensure the users are aware of any changes.

Eligibility

iMedic Software is intended for use by healthcare providers, healthcare consumers(patients) and related entities such as businesses. By using iMedic Software, the user represents that they have the legal authority to enter into these Terms on behalf of the themself or the organization the user represent.

Account registration and security

The user will be required to register an account to use iMedic Software. The user agrees to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.The users are responsible for safeguarding their password and any activities under their account. The user agrees to notify us immediately of any unauthorized use of the user account.

Use of the service

iMedic Software is provided for lawful purposes only. The user agrees not to use iMedic Software for any unlawful or prohibited activities, including but not limited to:

Intellectual property

All content and materials available on iMedic Software, including but not limited to text, graphics, logos, icons, and software, are the property of iMedic Data Systems or its licensors and are protected by applicable intellectual property laws. The user agrees not to reproduce, distribute, or create derivative works based on any content without our express written permission. Unauthorized use of the content may violate copyright, trademark, and other laws.

Privacy policy

iMedic Software is dedicated to handling the user's personal data in accordance with global industry best practices. We encourage the user to read our Privacy Policy, which details how iMedic Software manages the users personal data when the user accesses or uses our website or services. Privacy Policy

User content

The user may be able to submit, post, or display content (collectively, “User Content”) on iMedic Software. By submitting User Content, the user grants iMedic Software a worldwide, nonexclusive, royalty free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the user Content in connection with iMedic Software and its businesses. The user should represent and warrant that they have all rights necessary to grant this license and that their User Content does not infringe the rights of any third party.

Third-party services and links

iMedic Software may contain links to third party websites or services that are not owned or controlled by iMedic Software. We have no control over, and hold no responsibility for, the content, privacy policies, or practices of any third party websites or services. The user acknowledges and agrees that, iMedic Data Systems shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Disclaimers

iMedic Software is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, about the operation or availability of iMedic Software or the information, content, materials, or products included on iMedic Software. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that iMedic Software will be uninterrupted, timely, secure, or error free, or that any defects in iMedic Software will be corrected.

Limitation of liability

To the fullest extent permitted by law, iMedic Data Systems and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the user use of iMedic Software, even if we have been advised of the possibility of such damages.

Indemnification

The user agrees to indemnify and hold harmless iMedic Software and its affiliates, officers, directors, employees, and agents “from and against” any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with the user use of iMedic Software or violation of these Terms, including but not limited to any User Content the user submit, post, or display on iMedic Software.

Termination

We reserve the right to suspend or terminate the user access to the iMedic Software at any time, without notice or liability, for any reason, including if the user violates these Terms. Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Data processing

We reserve the right to process usage statistics to improve our products and user experience. The anonymized data helps iMedic Software analyze trends, optimize performance, and improve product functionality while maintaining strict privacy and security standards. The information gathered does not contain personal details. It is used exclusively for internal purposes, such as refining features, ensuring system stability, and adapting the product to meet user needs. We remain committed to safeguarding user privacy while leveraging insights that help our team deliver more reliable and effective products.

Communications

Upon trial registration, the user agrees to receive communications from the iMedic Software through various channels, including email, messages, or SMS notifications. These include marketing information about our product, updates, special offers, and relevant product announcements. iMedic Software informs users about key features, improvements, and opportunities to maximize the user experience. All communications are relevant and valuable to stay updated with our products’ latest news and benefits.

Governing law

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of laws principles. The user agrees to submit to the personal jurisdiction of the courts located within Ghana for the purpose of litigating all such claims or disputes.

Compliance with local laws:

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of laws principles. The user agrees to submit to the personal jurisdiction of the courts located within Ghana for the purpose of litigating all such claims or disputes.

Dispute resolution

Any dispute arising out of or relating to these Terms or the iMedic Software shall be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiations, it shall be resolved through binding arbitration conducted in [the user Jurisdiction], in accordance with the rules of the [Arbitration Association]. The decision of the arbitrator shall be final and binding on the parties

Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms shall remain in full force and effect.

Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Entire agreement

These Terms constitute the entire agreement between the user and iMedic Data Systems regarding the users use of the iMedic Software and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding such subject matter.

Contact Information

If you have questions or concerns about these Terms and Conditions, please contact us at:

  1. Email: admin@imedicgh.org / operations@imedicgh.org
  2. WhatsApp: +233 53 519 4176
  3. Phone: +233 53 519 4175